Terms and Conditions

Effective Date: July 25, 2025
Welcome to rkjainpharmacy.com, the official website of RK Jain Pharmacy, a trusted name in Ayurvedic and herbal healthcare products. Please read these Terms and Conditions carefully before using our website, products, or services. By accessing, browsing, or using this website, you agree to be legally bound by these terms.

If you do not accept these terms in full, you must not use this website or place any order through it.

1. Introduction

This website is operated by RK Jain Pharmacy, located at 410, Nai Basti, Near BSNL Head Office, Firozabad – 283203, Uttar Pradesh, India. Throughout the site, the terms “we”, “us”, and “our” refer to RK Jain Pharmacy. The term “you” refers to the user or viewer of our website.

By using this website, you acknowledge that you have read, understood, and agreed to be bound by these terms.

2. Eligibility

You must be at least 18 years of age or accessing the website under the supervision of a parent or legal guardian. By using this website, you confirm that you meet this requirement.

3. Use of the Website

  • You agree to use the website only for lawful purposes.

  • You may not use our products or services for any illegal or unauthorized purpose.

  • Any unauthorized use of the website may result in legal action against you.

4. Product Information and Disclaimer

  • All our products are Ayurvedic in nature and based on traditional Indian knowledge.

  • Information provided on the website (product descriptions, usage directions, etc.) is for general informational purposes only and should not be considered as medical advice.

  • Always consult a licensed healthcare professional before using any Ayurvedic or herbal supplement, especially if you are pregnant, nursing, taking medications, or have a medical condition.

  • RK Jain Pharmacy does not guarantee the diagnosis, cure, mitigation, treatment, or prevention of any disease using its products.

5. Pricing and Availability

  • All prices listed on our website are in Indian Rupees (INR) and inclusive of applicable taxes unless mentioned otherwise.

  • Prices are subject to change at any time without prior notice.

  • We reserve the right to modify or discontinue any product or service without prior notice.

6. Order Processing and Payment

  • Orders placed through rkjainpharmacy.com are subject to confirmation and availability.

  • We accept secure payments via UPI, PhonePe, debit/credit cards, and other methods listed at checkout.

  • In case of payment gateway failures or transaction errors (e.g., PhonePe transaction not initiated due to network issues), the order will be marked as failed, and no payment will be captured.

7. Shipping and Delivery

  • Orders are typically processed within 24–48 hours, excluding weekends and holidays.

  • Delivery time varies depending on the shipping address and chosen shipping method, usually between 3–7 business days.

  • Shipping charges are calculated and displayed during checkout.

  • We are not responsible for delays caused by courier services or natural events.

8. Returns, Refunds, and Cancellations

  • Products once sold cannot be returned unless they are received in a damaged, defective, or incorrect condition.

  • Any return/refund request must be raised within 3 days of receiving the product, with proper unboxing video proof and invoice.

  • Refunds will be issued to the original payment method within 5–7 business days after approval.

  • Orders once placed can only be canceled before they are shipped. Contact customer support immediately in such cases.

9. User Account

  • You may need to create an account to place an order. You are responsible for maintaining the confidentiality of your login credentials.

  • RK Jain Pharmacy is not responsible for any unauthorized access to your account.

10. Intellectual Property

  • All website content including text, graphics, logos, images, product names, descriptions, and software are the property of RK Jain Pharmacy.

  • You are not allowed to copy, reproduce, republish, or use any content from this website without written permission.

11. Limitation of Liability

  • RK Jain Pharmacy shall not be held liable for any indirect, incidental, or consequential damages arising out of the use of or inability to use our products or website.

  • We make no warranty that the website will be uninterrupted, error-free, or free from viruses or other harmful components.

12. Indemnification

You agree to indemnify, defend and hold harmless RK Jain Pharmacy, its owners, directors, employees, affiliates, and suppliers from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of your use of this site or your violation of these Terms.

13. Third-Party Links

This website may contain links to third-party websites for your convenience. RK Jain Pharmacy does not endorse or take responsibility for the content, policies, or practices of any third-party website.

14. Privacy Policy

We value your privacy and are committed to protecting your personal data. Please review our full Privacy Policy for information on how we collect, use, and protect your information.

15. Governing Law and Jurisdiction

These terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising under these terms shall be subject to the jurisdiction of courts located in Firozabad, Uttar Pradesh.

16. Amendments

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. You are responsible for reviewing this page regularly to stay informed of any changes.

17. Contact Information

If you have any questions regarding these Terms and Conditions, please contact:

RK Jain Pharmacy
📍 410, Nai Basti, Near BSNL Head Office, Firozabad – 283203, Uttar Pradesh
📞 +91-9808876854
📧 Email: support@rkjainpharmacy.com
🌐 Website: www.rkjainpharmacy.com